FAQs

How do I place my order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

How long will it take to ship my order?

Orders typically are processed in 10 to 15 business days. For US, Uk, Canada and Australia orders, the shipping time will be 8-12 business days

My tracking number isn’t working

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I need help with a late order

Orders typically are processed in 10 to 15 business days. For US, Uk, Canada and Australia orders, the shipping time will be 8-12 business days

If your situation is emergency, please contact us before placing an order to check if it's stock so we can ship it as soon as possible.

What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal.

When will my card be charged?

Just after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Our cutest and cuddliest plushies are inspired by your favorite video game characters. Each plushie is meticulously handmade with love, using soft and high-quality fabrics, to bring your favorite companions to life!

Email: support@kamimilife.com

WhatsApp: +84 818 456 003

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